Effective Date: January 1, 2025
Last Updated: January 1, 2025
Contact: info@dxbmark.com
Support: support@dxbmark.com

1. Introduction

DXBMARK (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with applicable laws, including:

✔ UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (Link)
✔ UAE Cybercrime Law (Federal Decree-Law No. 34 of 2021) (Link)
✔ UAE Electronic Transactions and Trust Services Law (Link)
✔ General Data Protection Regulation (GDPR) – EU (Link)

By using DXBMARK services, you agree to the data practices outlined in this policy.

2. Information We Collect

We collect the following types of personal data:

✔ Personal Information: Name, email, phone number, billing/shipping address.
✔ Account Data: Login credentials, service preferences, and activity logs.
✔ Payment Data: Transactions and billing details (processed securely via third-party providers).
✔ Technical Data: IP addresses, browser types, cookies, and device data.
✔ Usage Data: Interactions with our website, pages visited, and engagement metrics.
✔ Third-Party Data: Information shared with us through affiliates, partners, or public sources.

3. How We Use Your Information

We process personal data for:

✔ Providing & Managing Services: Account creation, service delivery, and customer support.
✔ Enhancing Security: Fraud prevention, risk analysis, and authentication.
✔ Improving User Experience: Personalization, performance analytics, and content recommendations.
✔ Legal Compliance: Tax regulations, dispute resolution, and enforcing terms.
✔ Marketing & Communication: Promotions, newsletters, and updates (opt-out anytime).

Legal Basis for Processing (GDPR & UAE Law):

• Contractual necessity – To provide requested services.
• Legitimate interest – To improve security and optimize performance.
• Legal obligation – To comply with regulatory requirements.
• Consent – For marketing and non-essential cookies (where applicable).

4. Data Sharing & Third Parties

DXBMARK does not sell personal data. However, we may share it under the following conditions:

✔ With Service Providers: Hosting, cloud storage, payment processors, analytics (GDPR-compliant).
✔ With Legal Authorities: When required by UAE law or international regulations.
✔ With Business Partners: If collaborating with trusted affiliates (with user consent).

For further details, refer to our [Third-Party Data Sharing Policy].

5. Your Rights (GDPR & UAE Law)

You have the following rights regarding your data:

✔ Right to Access – Request a copy of your data.
✔ Right to Rectification – Correct inaccurate or incomplete data.
✔ Right to Erasure – Request data deletion (subject to legal obligations).
✔ Right to Restrict Processing – Limit how we process your data.
✔ Right to Data Portability – Receive your data in a structured format.
✔ Right to Object – Opt out of direct marketing or processing based on legitimate interest.

To exercise your rights, contact us at support@dxbmark.com.

6. Data Security & Retention

We use encryption, firewalls, access control, and security protocols to protect your data.

✔ Retention Period: Data is stored only as long as necessary for legal, business, or security reasons.
✔ Secure Disposal: After retention periods expire, data is permanently deleted or anonymized.

For more details, see our [Data Protection & Security Policy].

7. Cookies & Tracking Technologies

DXBMARK uses cookies to:

✔ Enhance user experience and website functionality.
✔ Track engagement metrics and optimize performance.
✔ Enable targeted advertising (if applicable).

For cookie management, refer to our [Cookie Policy].

8. International Data Transfers

If you access DXBMARK services from outside the UAE, your data may be transferred to and processed in different jurisdictions. We implement safeguards for lawful and secure data transfers.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect regulatory changes. Significant changes will be communicated via email or website notifications.

Last Updated: January 1, 2025
For privacy-related concerns, contact info@dxbmark.com.

✅ DXBMARK Services Are GDPR-Ready

We comply with GDPR, UAE Data Protection Laws, and other international regulations, ensuring your data is handled securely and transparently.

🔗 Related Policies

📌 [Terms & Conditions]
📌 [Data Protection & Security Policy]
📌 [Cookie Policy]
📌 [Third-Party Data Sharing Policy]
📌 [Refund & Shipping Policies]