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Limitation of Liability Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025
Contact: info@dxbmark.com
Support: support@dxbmark.com


1. Introduction

DXBMARK (“we,” “our,” or “us”) provides digital services, IT solutions, and consultancy with the highest industry standards. However, we cannot be held liable for certain risks associated with service use.

This policy limits our legal liability regarding:
✔ Service failures beyond our control.
✔ Third-party dependencies (e.g., hosting providers, payment processors).
✔ User misuse or violations of our Terms & Conditions.

By using DXBMARK’s services, you acknowledge and agree to these liability limitations.


2. General Limitation of Liability

DXBMARK shall not be liable for:

Indirect, incidental, or consequential damages, including loss of data, profits, or business interruption.
Technical failures or disruptions caused by third-party service providers.
Unauthorized use of DXBMARK services leading to security breaches or data loss.
Actions taken by regulatory authorities or government bodies affecting service availability.

🚨 Maximum Liability: DXBMARK’s total liability for any claims is limited to the amount paid by the customer for the affected service.


3. No Warranty Disclaimer

DXBMARK provides services “as is” and “as available” without any guarantees regarding:

✔ Service uptime or uninterrupted availability.
✔ Accuracy of information provided through our platforms.
✔ Compatibility of services with third-party software or systems.

📌 DXBMARK is not responsible for system downtime, errors, or technical issues beyond our control.


4. Third-Party Services & Dependencies

Some DXBMARK services rely on third-party vendors (e.g., cloud hosting, payment gateways, advertising platforms).

✔ We strive to work with reliable providers, but we do not control their performance or policies.
✔ DXBMARK is not liable for losses resulting from failures or breaches of third-party services.
✔ Users must comply with third-party terms of use when utilizing integrated services.

🚨 For disputes regarding third-party service failures, users must address the issue directly with the third-party provider.


5. User Responsibilities & Assumption of Risk

By using DXBMARK services, you acknowledge that:

You assume full responsibility for how you use our services.
You must ensure proper backups of your data and digital assets.
You will not hold DXBMARK liable for issues caused by your misuse or external factors.
You must follow best practices to protect your accounts, including using strong passwords and secure login methods.

🚨 DXBMARK is not responsible for user negligence, data breaches caused by weak security, or unauthorized account access.


6. Force Majeure & External Events

DXBMARK is not liable for failures or delays caused by events beyond our reasonable control, including:

✔ Natural disasters, acts of war, terrorism, pandemics.
✔ Government actions, legal restrictions, or regulatory changes.
✔ Network failures, power outages, or large-scale cyberattacks.

🚨 If a force majeure event occurs, DXBMARK reserves the right to suspend or adjust services as needed.


7. Indemnification

By using DXBMARK services, you agree to indemnify and hold DXBMARK harmless from:

✔ Any claims, liabilities, damages, or expenses arising from your misuse of services.
✔ Legal disputes caused by your failure to comply with laws or third-party agreements.
✔ Unauthorized modifications or third-party interventions that impact service performance.

📌 For legal concerns, refer to our [Dispute Resolution Policy].


8. Governing Law & Compliance

✔ This policy is governed by United Arab Emirates (UAE) laws.
✔ Disputes related to liability will be resolved under Dubai courts.

📌 For disputes regarding liability claims, refer to our [Dispute Resolution Policy].


9. Updates to This Policy

DXBMARK reserves the right to update this Limitation of Liability Policy to reflect changes in services, legal requirements, or risk assessments. Updates will be:
Posted on our website.
Communicated to customers via email if significant changes occur.

Last Updated: January 1, 2025

📧 For liability-related inquiries, contact: info@dxbmark.com.


🔗 Related Policies

📌 [Terms & Conditions]
📌 [Privacy Policy]
📌 [Dispute Resolution Policy]
📌 [Third-Party Data Sharing Policy]


DXBMARK Ensures Legal Protection While Delivering High-Quality Services

By using DXBMARK services, you acknowledge and agree to this Limitation of Liability Policy.